Appendix B: Client-Facing AI Templates - DRAFT
These templates support the disclosure requirements in Module 6: Client Disclosure. Legal must review and adapt them for each jurisdiction and service line.
1. Standard Engagement/Statement of Work AI Clause
Section titled “1. Standard Engagement/Statement of Work AI Clause”Use of Artificial Intelligence Tools
RBA, Inc. may use artificial intelligence (AI) tools and platforms to support the delivery of services under this agreement. These tools may assist with research, information synthesis, drafting, and analysis. All AI-assisted work is reviewed, validated, and finalized by RBA, Inc.’s professional staff, and all deliverables represent RBA, Inc.’s professional judgment.
RBA, Inc. uses only approved AI platforms operating under appropriate data protection and security commitments. Confidential client information is not entered into AI systems without explicit authorization as described in this agreement. If you have questions about our AI practices or wish to restrict AI use on your engagement, please notify your RBA, Inc. Project Lead in writing.
2. Enhanced AI Disclosure with Client Data Consent
Section titled “2. Enhanced AI Disclosure with Client Data Consent”AI Use and Data Processing Authorization
In connection with this engagement, RBA, Inc. proposes to use artificial intelligence (AI) tools to process information provided by [Client Name]. This authorization describes how AI tools will be used and the protections in place.
AI Tools and Purpose:
RBA, Inc. will use [platform name(s)] to assist with [describe use: e.g., “analysis of customer survey responses,” “summarization of contract documents,” “pattern identification in financial data”]. All AI-assisted outputs will be reviewed and validated by RBA, Inc. staff before use in any deliverable.
Data Handling:
- Data will be entered only into platforms with appropriate data protection agreements confirming that client data will not be used for unrelated model training.
- Where feasible, data will be de-identified or anonymized before AI processing.
- For regulated data (e.g., PHI, financial data), processing will comply with applicable laws and related agreements.
- Conversation histories and working contexts will be cleared or deleted consistent with agreed retention periods.
Client Rights:
[Client Name] may withdraw this authorization at any time by written notice. [Client Name] may also request information about how its data has been processed in AI tools. For engagements involving personal data subject to specific privacy laws (e.g., GDPR), the rights and remedies under those laws apply.
Client Authorization
I/We authorize RBA, Inc. to use AI tools as described above in connection with this engagement.
Client Signature: ********___******** Date: **___**
Name/Title: ******____******
3. Regulated Industry Consent (Healthcare / Financial)
Section titled “3. Regulated Industry Consent (Healthcare / Financial)”Informed Consent – AI Use in Regulated Engagement
[Client Name] and RBA, Inc. agree that services provided under this engagement may involve the use of artificial intelligence tools in connection with [describe engagement]. Given the regulated nature of [Client Name]’s operations, this informed consent sets out how AI will, and will not, be used.
AI Will Be Used For:
- [Example] Analysis of de-identified patterns and trends.
- [Example] Summarization of anonymized documents.
AI Will Not Be Used For:
- [Example] Generating clinical or investment recommendations for specific individuals.
- [Example] Processing individually identifiable records without explicit authorization.
Data Protection Measures:
- AI vendors operate under appropriate data protection agreements with RBA, Inc.
- Data is encrypted in transit and at rest (where applicable).
- Audit logs of AI-related processing are maintained.
- Data retention periods and deletion processes are documented.
Human Oversight:
All AI-assisted analysis will be reviewed by appropriate RBA, Inc. personnel before communication to [Client Name]. AI tools support professional judgment; they do not replace it.
Authorized Signatory: ******___****** Date: **___**
Title: **********__**********
4. Deliverable AI Use Note
Section titled “4. Deliverable AI Use Note”A note on methodology:
Portions of this [report/analysis/document] were developed with the support of AI-assisted research and drafting tools. All content has been reviewed, verified where applicable, and reflects RBA, Inc.’s professional analysis and recommendations. If you have questions about our AI use practices, please contact your RBA, Inc. Project Lead.
5. Response to Client Concerns About AI Use
Section titled “5. Response to Client Concerns About AI Use”Thank you for raising this. Transparency about how we use AI tools is important to us.
At RBA, Inc., AI tools are used to support—not replace—our team’s professional judgment. Every AI-assisted deliverable is reviewed by our Employees before it is shared. We use only approved platforms under appropriate data protection and security commitments, and we follow documented internal policies on privacy and confidentiality.
If you would prefer that we not use AI tools on your engagement, we will honor that request. Please let us know your preference in writing, and we will adjust our workflows accordingly and update our agreement to reflect this.
We are also happy to walk you through the specific tools and safeguards we use if that would be helpful.